{"id":827,"date":"2024-05-31T17:11:29","date_gmt":"2024-05-31T14:11:29","guid":{"rendered":"https:\/\/financialombudsman.org.cy\/?p=827"},"modified":"2025-05-15T09:31:19","modified_gmt":"2025-05-15T06:31:19","slug":"fc-2024-4","status":"publish","type":"post","link":"https:\/\/financialombudsman.org.cy\/en\/fc-2024-4\/","title":{"rendered":"Interpretative circular of the Financial Commissioner (Ombudsman) on the determination of the type of special form for the control of mediation procedures"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">CIRCULAR NUMBER FC: 4\/2024<\/h3>\n<p>[\/vc_column_text][vc_btn title=&#8221;Download File &#8211; Interpretative Circular of the Financial Commissioner Circular No. 4-2024.pdf&#8221; style=&#8221;classic&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fas fa-file-pdf&#8221; css=&#8221;&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:http%3A%2F%2Ffinancialombudsman.org.cy%2Fwp-content%2Fuploads%2F2025%2F01%2F%CE%95%CF%81%CE%BC%CE%B7%CE%BD%CE%B5%CF%85%CF%84%CE%B9%CE%BA%CE%AE-%CE%95%CE%B3%CE%BA%CF%8D%CE%BA%CE%BB%CE%B9%CE%BF%CF%82-%CE%A7%CF%81%CE%B7%CE%BC%CE%B1%CF%84%CE%BF%CE%BF%CE%B9%CE%BA%CE%BF%CE%BD%CE%BF%CE%BC%CE%B9%CE%BA%CE%BF%CF%8D-%CE%95%CF%80%CE%B9%CF%84%CF%81%CF%8C%CF%80%CE%BF%CF%85-%CE%91%CF%81-%CE%95%CE%B3%CE%BA%CF%85%CE%BA%CE%BB%CE%AF%CE%BF%CF%85-4-2024-%CF%85%CF%80%CE%BF%CE%B3%CF%81%CE%B1%CE%BC%CE%BC%CE%AD%CE%BD%CE%B7.pdf|target:_blank&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]The Financial Commissioner is issuing this Interpretive Circular, which shall be referred to as &#8220;<strong>The Financial Commissioner&#8217;s (Ombudsman&#8217;s) Interpretive Circular on the determination of the format of the special mediation process control form<\/strong>&#8220;, setting out the format of the special mediation process control form.<\/p>\n<p>2. Because, pursuant to section 14C(9)(b) of the Establishment and Operation of the Single Financial Dispute Resolution Body for Out-of-Court Disputes Law, 2010, as amended and\/or replaced from time to time:<\/p>\n<p style=\"padding-left: 40px;\"><strong>&#8220;(9) The mediator shall, at the conclusion of the mediation, submit to the Commissioner a report on the mediation conducted, which shall be recorded in a record kept by the Commissioner specifically for that purpose, stating the following:<\/strong><\/p>\n<p style=\"padding-left: 40px;\"><strong>&#8230;<\/strong><\/p>\n<p style=\"padding-left: 40px;\"><strong>(b) that the two parties have consulted in good faith and have completed a special mediation process control form on the basis of a special form contained in such interpretative circulars as the Commissioner may issue in implementing the provisions of this Part; and<\/strong><\/p>\n<p style=\"padding-left: 40px;\"><strong>&#8230;&#8221;<\/strong><\/p>\n<p>3. Accordingly, the Financial Commissioner shall specify in Appendix I hereto the format of such form.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\u00a0Appendix \u0399<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">SPECIAL FORMS FOR THE CONTROL OF THE MEDIATION PROCEDURE<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=&#8221;3&#8243; css=&#8221;.vc_custom_1738492303229{background-color: #E2E2E200 !important;border-radius: 5px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1738492448013{background-color: #DCDCDC !important;border-radius: 5px !important;border-color: #1E73BE00 !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">D5<br \/>\nTo be completed by the<br \/>\nMediator<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Download file &#8211; Special form for the control of mediation &#8211; D5&#8243; style=&#8221;classic&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fas fa-file-pdf&#8221; css=&#8221;&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:http%3A%2F%2Ffinancialombudsman.org.cy%2Fwp-content%2Fuploads%2F2025%2F02%2F%CE%95%CE%99%CE%94%CE%99%CE%9A%CE%9F-%CE%95%CE%9D%CE%A4%CE%A5%CE%A0%CE%9F-%CE%95%CE%9B%CE%95%CE%93%CE%A7%CE%9F%CE%A5-%CE%94%CE%99%CE%91%CE%94%CE%99%CE%9A%CE%91%CE%A3%CE%99%CE%91%CE%A3-%CE%94%CE%99%CE%91%CE%9C%CE%95%CE%A3%CE%9F%CE%9B%CE%91%CE%92%CE%97%CE%A3%CE%97%CE%A3-%CE%945.pdf|target:_blank&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1738492466386{background-color: #DCDCDC !important;border-radius: 5px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">D6<br \/>\nTo be completed by the<br \/>\nDebtor<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Download file &#8211; Special form for the control of mediation &#8211; \u03946&#8243; style=&#8221;classic&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fas fa-file-pdf&#8221; css=&#8221;&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:http%3A%2F%2Ffinancialombudsman.org.cy%2Fwp-content%2Fuploads%2F2025%2F02%2F%CE%95%CE%99%CE%94%CE%99%CE%9A%CE%9F-%CE%95%CE%9D%CE%A4%CE%A5%CE%A0%CE%9F-%CE%95%CE%9B%CE%95%CE%93%CE%A7%CE%9F%CE%A5-%CE%94%CE%99%CE%91%CE%94%CE%99%CE%9A%CE%91%CE%A3%CE%99%CE%91%CE%A3-%CE%94%CE%99%CE%91%CE%9C%CE%95%CE%A3%CE%9F%CE%9B%CE%91%CE%92%CE%97%CE%A3%CE%97%CE%A3-%CE%946.pdf|target:_blank&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1738492519237{background-color: #DCDCDC !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">D7<br \/>\n<span class=\"fontstyle0\">To be completed by the Licensed Institution or Credit Buyer<\/span><\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Download file &#8211; Special form for the control of mediation &#8211; D7&#8243; style=&#8221;classic&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fas fa-file-pdf&#8221; css=&#8221;&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:http%3A%2F%2Ffinancialombudsman.org.cy%2Fwp-content%2Fuploads%2F2025%2F02%2F%CE%95%CE%99%CE%94%CE%99%CE%9A%CE%9F-%CE%95%CE%9D%CE%A4%CE%A5%CE%A0%CE%9F-%CE%95%CE%9B%CE%95%CE%93%CE%A7%CE%9F%CE%A5-%CE%94%CE%99%CE%91%CE%94%CE%99%CE%9A%CE%91%CE%A3%CE%99%CE%91%CE%A3-%CE%94%CE%99%CE%91%CE%9C%CE%95%CE%A3%CE%9F%CE%9B%CE%91%CE%92%CE%97%CE%A3%CE%97%CE%A3-%CE%947.pdf|target:_blank&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[75,32,10],"tags":[],"class_list":["post-827","post","type-post","status-publish","format-standard","hentry","category-circulars","category-mediations","category-announcements"],"acf":[],"_links":{"self":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/posts\/827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/comments?post=827"}],"version-history":[{"count":3,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/posts\/827\/revisions"}],"predecessor-version":[{"id":2459,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/posts\/827\/revisions\/2459"}],"wp:attachment":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/media?parent=827"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/categories?post=827"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/tags?post=827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}