{"id":2576,"date":"2025-04-10T10:46:07","date_gmt":"2025-04-10T07:46:07","guid":{"rendered":"https:\/\/financialombudsman.org.cy\/?page_id=2576"},"modified":"2025-11-07T14:55:31","modified_gmt":"2025-11-07T12:55:31","slug":"submission-of-mediation-application-for-restructuring-of-credit-facilities-by-legal-entities","status":"publish","type":"page","link":"https:\/\/financialombudsman.org.cy\/en\/complaints-submission-and-mediation-requests\/submission-of-mediation-application-for-restructuring-of-credit-facilities-by-legal-entities\/","title":{"rendered":"Submission of Mediation Application for Restructuring of Credit Facilities by Legal Entities"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><strong>A. GENERAL INFORMATION<\/strong><\/h2>\n<p><strong>(<\/strong><strong>i<\/strong><strong>)<\/strong> By completing this application, a legal entity may applies to the Financial Commissioner for the appointment of a mediator for the purpose of restructuring credit facilities, provided that all the conditions provided for in Part VIA of the Establishment and Operation of the Financial Ombudsman of the Republic of Cyprus Law of 2010, as amended and\/or replaced from time to time (hereinafter &#8220;the Law&#8221;) are met.<\/p>\n<p><strong>(<\/strong><strong>ii<\/strong><strong>)<\/strong> If you wish to submit your application by completing the paper application, you may submit it to the Financial Commissioner, in one of the following ways:<\/p>\n<ol>\n<li>By hand at the address Kypranoros 15, 1st floor, 1061 Nicosia<\/li>\n<li>By post (via registered mail): P.O. Box 26722, 1647 Nicosia<\/li>\n<li>By fax to 22660584 or 22660118<\/li>\n<li>By email at\u00a0<strong><a href=\"mailto:mediations@financialombudsman.gov.cy\">mediations@financialombudsman.gov.cy<\/a><\/strong><\/li>\n<\/ol>\n<p>To submit your application in one of the above ways (1-4), download the application: <strong><a href=\"https:\/\/financialombudsman.org.cy\/wp-content\/uploads\/2025\/05\/Application-by-Legal-Persons-for-the-Appointment-of-a-Mediator.pdf\" target=\"_blank\" rel=\"noopener\">Mediation Application from Legal Entities<\/a><\/strong><\/p>\n<p><strong>(<\/strong><strong>iii<\/strong><strong>)<\/strong> The application must be accompanied by proof of payment of the twenty euro (\u20ac20) fee. Payment can be made online\u00a0<strong><a href=\"https:\/\/financialombudsman.org.cy\/en\/shop\/?add-to-cart=3435\" target=\"_blank\" rel=\"noopener\">here<\/a><\/strong>\u00a0or to the following accounts:<\/p>\n<p><b>(a) Eurobank Ltd<\/b><b><br \/>\n<\/b><b>Account Name: <\/b><span style=\"font-weight: 400;\">E.F.EXO.EPILYSIS DIAF.CHRIMAT.FYSIS<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>IBAN: <\/b><span style=\"font-weight: 400;\">CY32 0050 0143 0001 4301 G437 0501<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Swift code &amp; BIC Code: <\/b><span style=\"font-weight: 400;\">HEBACY2N<\/span><\/p>\n<p><b>(b) Eurobank Ltd<\/b><b><br \/>\n<\/b><b>Account Name: <\/b><span style=\"font-weight: 400;\">TAM EN FOR EKS EP DIAF XRIMAT FISIS<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>IBAN: <\/b><span style=\"font-weight: 400;\">CY78 0050 0109 0001 0901 7087 6401<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Swift code &amp; BIC Code: <\/b><span style=\"font-weight: 400;\">HEBACY2N<\/span><\/p>\n<p><b>(c)<\/b> <b>Bank of Cyprus Public Company Ltd<\/b><b><br \/>\n<\/b><b>Account Name: <\/b><span style=\"font-weight: 400;\">EN.FOREA EXO.EPIL.DIAF.CHRIM.FISI<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>IBAN:<\/b><span style=\"font-weight: 400;\"> CY52 0020 0195 0000 3570 1944 4789<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Swift code &amp; BIC Code: <\/b><span style=\"font-weight: 400;\">BCYPCY2N<\/span><\/p>\n<h2><strong>B. FALSE STATEMENTS AND CONCEALMENT OF INFORMATION<\/strong><\/h2>\n<p>Under section 26 of the Law, a person who, when providing information for any of the purposes of the Law or the instructions issued thereunder, knowingly makes a false, misleading or deceptive statement in a material fact or conceals a material fact or in any way obstructs the examination of a complaint by the Body, is guilty of an offence and, if convicted, is liable to a term of imprisonment not exceeding two (2) years or to a fine not exceeding ten thousand euros (\u20ac10.000) or\/and to both of these penalties.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><strong>C. REQUIRED DOCUMENTS<\/strong><\/h2>\n<p>To complete the application you will need to attach the following documents:<\/p>\n<ol>\n<li aria-level=\"1\">Certificate of Incorporation of Legal Person.<\/li>\n<li aria-level=\"1\">Authorization from, or decision of, the Board of Directors in relation to the representation.<\/li>\n<li aria-level=\"1\">If the legal person is represented by an external advisor (e.g. lawyer), a special Power of Attorney document accompanied by the original authorization \/ retainer.<\/li>\n<li>Copy of Identity Card or Passport or Alien Registration Certificate (ARC) of the representative.<\/li>\n<li aria-level=\"1\">Audited Financial Statements or Certificate by a member of ICPAC which confirms that: (a) the annual turnover of the legal person, in the year preceding the year in which the application is submitted, does not exceed the amount of \u20ac350.000 (b) the annual income of the charitable institution, union or association of persons, in the year preceding the year in which the application is submitted, does not exceed the amount of \u20ac250.000 (c) the net assets of the trust or provident fund, on the 31st December of the year preceding the year in which the application is submitted, do not exceed the amount of \u20ac250.000.<\/li>\n<li aria-level=\"1\">The Agreement for the credit facility between the debtor and the authorized institution or the credit purchaser.<\/li>\n<li aria-level=\"1\">Statement of additional credit facilities agreements, in the case these are more than one.<\/li>\n<li aria-level=\"1\">The proposal for restructuring from the authorized institution or the credit purchaser or the letter of the negative decision from the authorized institution or the credit purchaser.<\/li>\n<li aria-level=\"1\">The mortgage or collateral assignment over the property for which the credit facility was granted.<\/li>\n<li aria-level=\"1\">A certificate issued by the head of the community of the area in which the property is located which proves that the property is the primary residence or business premises.<\/li>\n<li aria-level=\"1\">Appraisal of the primary residence or the business premises, if this exists.<\/li>\n<li aria-level=\"1\">Receipt of payment of the fee of twenty euro (\u20ac20) for the submission of the application.<\/li>\n<\/ol>\n<p><strong><span class=\"purple\">Allowed file types:<\/span><\/strong>\u00a0PDF, JPG, JPEG, PNG<br \/>\n<strong><span class=\"purple\">Allowed size:<\/span><\/strong>\u00a0up to 1.5MB<\/p>\n<p>Please ensure that you have the above documents when submitting the application to avoid inconvenience.<\/p>\n<p><strong><em>IMPORTANT NOTICE: English and Greek are the official languages \u200b\u200bsupported by the Office of the Financial Commissioner. 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type=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"btn uacf7-btn-default btn-circle\">4\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"steps-info\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"steps-step\">\n\t\t\t\t\t\t\t\t\t\t<a title-id=\".step-5\"\n\t\t\t\t\t\t\t\t\t\t\tdata-form-id=\"2490\"\n\t\t\t\t\t\t\t\t\t\t\thref=\"#2490step-5\" type=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"btn uacf7-btn-default btn-circle\">5\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"steps-info\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"steps-step\">\n\t\t\t\t\t\t\t\t\t\t<a title-id=\".step-6\"\n\t\t\t\t\t\t\t\t\t\t\tdata-form-id=\"2490\"\n\t\t\t\t\t\t\t\t\t\t\thref=\"#2490step-6\" type=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"btn uacf7-btn-default btn-circle\">6\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"steps-info\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"steps-step\">\n\t\t\t\t\t\t\t\t\t\t<a title-id=\".step-7\"\n\t\t\t\t\t\t\t\t\t\t\tdata-form-id=\"2490\"\n\t\t\t\t\t\t\t\t\t\t\thref=\"#2490step-7\" type=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"btn uacf7-btn-default btn-circle\">7\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"steps-info\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"steps-step\">\n\t\t\t\t\t\t\t\t\t\t<a title-id=\".step-8\"\n\t\t\t\t\t\t\t\t\t\t\tdata-form-id=\"2490\"\n\t\t\t\t\t\t\t\t\t\t\thref=\"#2490step-8\" type=\"button\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"btn uacf7-btn-default btn-circle\">8\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"steps-info\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uacf7-multisetp-form\">\n\t\t\t\t\t\t\t\t\t<style>\n\t\t\t\t\t.uacf7-uacf7style-2490 label {\n\t\t\t\t\t\tfont-style: normal;font-weight: 500;padding-top: 25px;padding-bottom: 5px;\t\t\t\t\t}\n\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"email\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"number\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"password\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"search\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"tel\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"text\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"url\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"date\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"radio\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"checkbox\"],\n\t\t\t\t\t.uacf7-uacf7style-2490 select,\n\t\t\t\t\t.uacf7-uacf7style-2490 textarea {\n\t\t\t\t\t\tfont-style: normal;font-weight: normal;border-style: solid!important;\t\t\t\t\t}\n\n\t\t\t\t\t.uacf7-uacf7style-2490 .wpcf7-radio span,\n\t\t\t\t\t.uacf7-uacf7style-2490 .wpcf7-checkbox span {\n\t\t\t\t\t\tfont-style: normal;font-weight: normal;\t\t\t\t\t}\n\n\t\t\t\t\t.uacf7-uacf7style-2490 textarea {\n\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t.wpcf7-form-control-wrap select {\n\t\t\t\t\t\twidth: 100%;\n\t\t\t\t\t}\n\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"submit\"] {\n\t\t\t\t\t\tfont-style: normal;font-weight: normal;border-style: none;\t\t\t\t\t}\n\n\t\t\t\t\t.uacf7-uacf7style-2490 input[type=\"submit\"]:hover {\n\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\t<\/style>\n\n\t\t\t\t<div class=\"uacf7-uacf7style uacf7-uacf7style-2490\"><div class=\"uacf7-form-wrapper-container uacf7-form-2490  uacf7-uacf7style uacf7-uacf7style-2490\"><br>Fields with <span class=\"required\">*<\/span> are required.\n\n\t\t<div class=\"uacf7-step uacf7-step-2490 step-content\"\n\t\t\tnext-btn-text=\"\" prev-btn-text=\"Previous\">\n\t\t\t\n<br>\n<h2>REQUIRED INFORMATION:<\/h2>\n<span class=\"purple\"><b>Please select what applies:<\/b><\/span>\n\n<label>The legal entity is in liquidation. <span class=\"required\">*<\/span><br><span style=\"font-weight:400\">(Yes = In liquidation, No= Not in liquidation)<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q1\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q1\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q1\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n<br><br>\n<span class=\"purple\"><b>Note: Legal entities that are under bankruptcy status cannot submit a mediation request for restructuring a credit facility.<\/b><\/span>\n\n<div data-id=\"continue-form-filling\" data-orig_data_id=\"continue-form-filling\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\n<label>Type of legal entity: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"legal_type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"legal_type\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Legal Person\">Legal Person<\/option><option value=\"Charitable Institution\">Charitable Institution<\/option><option value=\"Union\">Union<\/option><option value=\"Association of Persons\">Association of Persons<\/option><option value=\"Provident Fund\">Provident Fund<\/option><option value=\"Trust\">Trust<\/option><\/select><\/span>\n\n<div class=\"uacf7_conditional nomiko-prosopo\">\n<label>The annual turnover does not exceed the amount of \u20ac350.000, in the year preceding that in which the complaint is submitted. <span class=\"required\">*<\/span><br>\n<span style=\"font-weight:400\">(Yes= does not exceed No= exceeds)<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"nomiko-prosopo\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"nomiko-prosopo\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Yes\">Yes<\/option><option value=\"No\">No<\/option><\/select><\/span>  \n<\/div>\n\n<div class=\"uacf7_conditional filanthropiko-idrima-somatio\">\n<label>The annual income does not exceed the amount of \u20ac250.000 in the year preceding that in which the complaint is submitted. <span class=\"required\">*<\/span><br> \n<span style=\"font-weight:400\">(Yes= does not exceed No= exceeds)<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"filanthropiko-idrima\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"filanthropiko-idrima\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Yes\">Yes<\/option><option value=\"No\">No<\/option><\/select><\/span>  \n<\/div>\n\n<div class=\"uacf7_conditional katapisteuma-tamio-pronias\">\n<label>Net assets do not exceed the amount of \u20ac250.000, as at the end of the previous year. <span class=\"required\">*<\/span><br>\n<span style=\"font-weight:400\">(Yes= does not exceed No= exceeds)<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"katapisteuma\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"katapisteuma\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Yes\">Yes<\/option><option value=\"No\">No<\/option><\/select><\/span> \n<\/div> \n\n<label>The credit facility or financial leasing, concerns an amount that does not exceed \u20ac350.000, on the date of its granting. <span class=\"required\">*<\/span><br>\n<span style=\"font-weight:400\">(Yes= does not exceed No= exceeds)<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q3\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q3\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q3\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n\n<label>The market value of the mortgaged primary residence or business premises does not exceed the amount of \u20ac350.000 or \u20ac750.000, respectively. <span class=\"required\">*<\/span><br> \n<span style=\"font-weight:400\">(Yes= does not exceed No= exceeds)<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q4\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q4\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q4\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n<br>\n\n<label>The credit facility for which this application is submitted has been terminated. <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q5\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q5\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q5\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n<br>\n\n<label>A decision has been issued by a Court of the Republic, in relation to the credit facility. <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q6\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q6\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q6\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n\n<br>\n\n<label>Legal proceedings are underway in relation to the credit facility. <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q7\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q7\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q7\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n\n<label>A procedure for the sale of the mortgaged property has been activated by way of auction.  <span class=\"required\">*<\/span><br>\n<span style=\"font-weight:400\">(following receipt of the Notice Letter Type \u201cI\u201d pursuant to the Transfer and Mortgage of Property Law).<\/span> <\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q8\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q8\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q8\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n\n<br>\n\n<label>A procedure has been activated for taking possession or selling of the property that is the subject of the finance leasing. <span class=\"required\">*<\/span> <br>\n<span style=\"font-weight:400\">(following receipt of the Notice Letter Type \"I\" pursuant to the Transfer and Mortgage of Property Laws)<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q9\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q9\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q9\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n\n<br>\n\n<label>The application is submitted within 14 days from the date on which the legal person submitted all the relevant financial data to the authorized institution or the credit purchaser, as these are stipulated by the Directive on Arrears Management issued by the Central Bank of Cyprus. <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q10\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q10\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q10\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n\n<div class=\"uacf7_conditional imerominia-ipovolis-14\">\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-12\">\n<label>Insert the date of submission: <span class=\"required\">*<\/span> <br><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q10a\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" max=\"2026-04-20\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"q10a\" \/><\/span>\n<\/div>\n<\/div>\n<\/div>\n\n<label>The application is submitted, within 30 working days from the date on which the authorized institution or the credit purchaser, submitted to the legal person, in writing, the last proposal for the restructuring of the credit facility or within 30 days from the date of the letter of the negative decision of the authorized institution or the credit purchaser <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q11\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q11\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q11\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n\n<div class=\"uacf7_conditional imerominia-ipovolis-30\">\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-12\">\n<label>Insert the date of submission: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q11a\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" max=\"2026-04-20\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"q11a\" \/><\/span>\n<\/div>\n<\/div>\n<\/div>\n\n<label>In the case the legal person has not received a proposal for restructuring or a negative decision, from the authorized institution or the credit purchaser, the application is submitted within 30 working days from the date 6 months have elapsed since the submission of the Statement of Financial Data. <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"q12\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"q12\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"q12\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>  \n\n\n<\/div>\n<br>\n\t\t\t<p class=\"uacf7-buttons\">\n\t\t\t\t<button class=\"uacf7-prev\"\n\t\t\t\t\tdata-form-id=\"2490\">Previous<\/button>\n\t\t\t\t<button class=\"uacf7-next\"\n\t\t\t\t\tdata-form-id=\"2490\">Next<\/button>\n\t\t\t\t<span class=\"wpcf7-spinner uacf7-ajax-loader\"><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"uacf7-step uacf7-step-2490 step-content\"\n\t\t\tnext-btn-text=\"\" prev-btn-text=\"\">\n\t\t\t\n<br>\n<h2>PERSONAL DETAILS OF THE APPLICANT:<\/h2>\n\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-6\">\n<label>Entity Name: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"company_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company_name\" \/><\/span>\n<\/div>\n<div class=\"uacf7-col-6\"> \n<label>Registration Number: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"registration_number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"registration_number\" \/><\/span>\n<\/div>\n<\/div>\n\n<div class=\"uacf7-row\"><div class=\"uacf7-col-12\">\n<label>Country of Incorporation: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"country-of-incorporation\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"country-of-incorporation\" \/><\/span>\n<\/div><\/div>\n\n<div class=\"uacf7-row\"><div class=\"uacf7-col-6\"> \n<label>Name and Surname of its representative: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"onomateponimo-ekrosopou\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"onomateponimo-ekrosopou\" \/><\/span>\n<\/div>\n<div class=\"uacf7-col-6\"> \n<label>Nationality: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"ipikootita\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ipikootita\" \/><\/span>\n<\/div><\/div>\n\n<div class=\"uacf7-row\"><div class=\"uacf7-col-6\"> \n<label>Identity Number or Passport Number or Alien Registration Card (ARC) <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"arithmos-tautotitas\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"arithmos-tautotitas\" \/><\/span>\n<\/div>\n<div class=\"uacf7-col-6\"> \n<label>Representative Capacity: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"idiotita\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"idiotita\" \/><\/span>\n<\/div><\/div>\n<br>\n\t\t\t<p class=\"uacf7-buttons\">\n\t\t\t\t<button class=\"uacf7-prev\"\n\t\t\t\t\tdata-form-id=\"2490\">Previous<\/button>\n\t\t\t\t<button class=\"uacf7-next\"\n\t\t\t\t\tdata-form-id=\"2490\">Next<\/button>\n\t\t\t\t<span class=\"wpcf7-spinner uacf7-ajax-loader\"><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"uacf7-step uacf7-step-2490 step-content\"\n\t\t\tnext-btn-text=\"\" prev-btn-text=\"\">\n\t\t\t\n<br>\n<h2><b>Contact Details:<\/b><\/h2>\n\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-6\">\n<label>Street name: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact_street\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact_street\" \/><\/span>\n<\/div>\n<div class=\"uacf7-col-6\">\n<label>Number: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact_number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact_number\" \/><\/span>\n<\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-6\">\n<label>Apartment:<\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact_apartment\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact_apartment\" \/><\/span>\n<\/div>\n<div class=\"uacf7-col-6\">\n<label>Post Code: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact_postal_code\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact_postal_code\" \/><\/span>\n<\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-6\">\n<label>P.O. box: <\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"taxidromiki_thirida\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"taxidromiki_thirida\" \/><\/span><\/div>\n<div class=\"uacf7-col-6\">\n<label>Postal Code for PO Box:<\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact_postal_code_thiridas\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"contact_postal_code_thiridas\" \/><\/span>\n<\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-6\">\n<label>District: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact_province\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact_province\" \/><\/span><\/div>\n<div class=\"uacf7-col-6\">\n<label>City: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact_city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact_city\" \/><\/span>\n<\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-12\">\n<label>Country: <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"country\" \/><\/span>\n<\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-6\">\n<label>Mobile Number: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"mobile-phone\"><input size=\"40\" maxlength=\"16\" minlength=\"8\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"mobile-phone\" \/><\/span>\n<\/div>\n<div class=\"uacf7-col-6\">\n<label>Home Number:<\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"tilefono-oikias\"><input size=\"40\" maxlength=\"16\" minlength=\"8\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tilefono-oikias\" \/><\/span>\n<\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-6\">\n<label>Facsimile (Fax):<\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact_fax\"><input size=\"40\" maxlength=\"16\" minlength=\"8\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"contact_fax\" \/><\/span>\n<\/div>\n<div class=\"uacf7-col-6\">\n<label>Email: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact_email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"contact_email\" \/><\/span>\n<\/div>\n<\/div>\n<br>\n<p>You are hereby informed that future correspondence with the Office of the Financial Commissioner (Ombudsman) shall be carried out solely by <span class=\"purple\"><b>electronic means<\/b><\/span>, using the email address you have provided in this form, therefore, it is <span class=\"purple\"><b>important that the provided email address is valid.<\/b><\/span><\/p>\n\n<br>\n<label>The application is submitted by an authorized representative <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"ipovalletai-apo-ekprosopo\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"ipovalletai-apo-ekprosopo\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"ipovalletai-apo-ekprosopo\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span> \n<br><br>\n<div class=\"uacf7_conditional stoixeia-ekprosopou\"><span class=\"purple\"><b>Fill in the details of the representative<\/b><\/span>\n<br>\n<div class=\"uacf7-row\"><div class=\"uacf7-col-12\">\n<label>Representative Competence <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"idiotita-ekprosopisis\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"idiotita-ekprosopisis\" \/><\/span>\n<\/div><\/div>\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-6\">\n<label>Name: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"first_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"first_name\" \/><\/span>\n<\/div>\n\n<div class=\"uacf7-col-6\">\n<label>Surname: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"last_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"last_name\" \/><\/span>\n<\/div>\n<\/div>\n\n<div class=\"uacf7-row\">\n<div class=\"uacf7-col-6\">\n<label>Identity Number or Passport Number or Alien Registration Card (ARC): <\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"id_number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"id_number\" \/><\/span>\n<\/div>\n<div class=\"uacf7-col-6\">\n<label>Nationality: <\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"nationality\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nationality\" \/><\/span>\n<\/div>\n<\/div>\n<\/div><br>\n\n\t\t\t<p class=\"uacf7-buttons\">\n\t\t\t\t<button class=\"uacf7-prev\"\n\t\t\t\t\tdata-form-id=\"2490\">Previous<\/button>\n\t\t\t\t<button class=\"uacf7-next\"\n\t\t\t\t\tdata-form-id=\"2490\">Next<\/button>\n\t\t\t\t<span class=\"wpcf7-spinner uacf7-ajax-loader\"><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"uacf7-step uacf7-step-2490 step-content\"\n\t\t\tnext-btn-text=\"\" prev-btn-text=\"\">\n\t\t\t\n<br><h2>DETAILS OF THE FINANCIAL INSTITUTION:<\/h2>\n<div class=\"uacf7-row\"><div class=\"uacf7-col-6\">\n<label>Type of Financial Institution: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"financial_entity\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"financial_entity\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Authorized Credit Institution\">Authorized Credit Institution<\/option><option value=\"Credit Acquiring Companies\">Credit Acquiring Companies<\/option><option value=\"Credit purchaser\">Credit purchaser<\/option><\/select><\/span><\/div>\n<div class=\"uacf7-col-6\"> \n<label>Name of the Financial Institution: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"financial_company_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"financial_company_name\" \/><\/span>\n<\/div><\/div>\n<br>\n\t\t\t<p class=\"uacf7-buttons\">\n\t\t\t\t<button class=\"uacf7-prev\"\n\t\t\t\t\tdata-form-id=\"2490\">Previous<\/button>\n\t\t\t\t<button class=\"uacf7-next\"\n\t\t\t\t\tdata-form-id=\"2490\">Next<\/button>\n\t\t\t\t<span class=\"wpcf7-spinner uacf7-ajax-loader\"><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t\n\n\t\t<div class=\"uacf7-step uacf7-step-2490 step-content\"\n\t\t\tnext-btn-text=\"\" prev-btn-text=\"\">\n\t\t\t\n<br><h2>BRIEF DESCRIPTION OF THE CREDIT FACILITY:<\/h2>\n<div class=\"uacf7-row\"><div class=\"uacf7-col-6\">\n<label>Initial amount of the credit facility: \u20ac <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"poso-ifistamenis-pistwtikis-dieukolinsis\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"poso-ifistamenis-pistwtikis-dieukolinsis\" \/><\/span>\n<\/div>\n<div class=\"uacf7-col-6\"> \n<label>Agreement Number: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"arithmos-simvasis\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"arithmos-simvasis\" \/><\/span>\n<\/div><\/div>\n\n<div class=\"uacf7-row\"><div class=\"uacf7-col-12\"> \n<label>Date of the Credit Facility Agreement: <span class=\"required\">*<\/span><\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"imerominia-sinapsis-simvasis\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" max=\"2026-04-20\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"imerominia-sinapsis-simvasis\" \/><\/span>\n<\/div><\/div>\n\t\t\t<p class=\"uacf7-buttons\">\n\t\t\t\t<button class=\"uacf7-prev\"\n\t\t\t\t\tdata-form-id=\"2490\">Previous<\/button>\n\t\t\t\t<button class=\"uacf7-next\"\n\t\t\t\t\tdata-form-id=\"2490\">Next<\/button>\n\t\t\t\t<span class=\"wpcf7-spinner uacf7-ajax-loader\"><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"uacf7-step uacf7-step-2490 step-content\"\n\t\t\tnext-btn-text=\"\" prev-btn-text=\"\">\n\t\t\t\n<br><h2>REASONS FOR APPLYING FOR THE APPOINTMENT OF A MEDIATOR:<\/h2>  \n<label>What is the reason for your application? <span class=\"required\">*<\/span><br><span style=\"font-weight:400\">(You can select more than one answer.)<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"logos-ipovolis\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"logos-ipovolis[]\" value=\"To make the restructuring easier for me\" \/><span class=\"wpcf7-list-item-label\">To make the restructuring easier for me<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"logos-ipovolis[]\" value=\"Because I find it hard to communicate with the ACI\" \/><span class=\"wpcf7-list-item-label\">Because I find it hard to communicate with the ACI<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"logos-ipovolis[]\" value=\"Because I am not satisfied with the proposal submitted by the ACI\" \/><span class=\"wpcf7-list-item-label\">Because I am not satisfied with the proposal submitted by the ACI<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"logos-ipovolis[]\" value=\"Because I would like to complete the restructuring in a brief period of time\" \/><span class=\"wpcf7-list-item-label\">Because I would like to complete the restructuring in a brief period of time<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"logos-ipovolis[]\" value=\"I believe that the mediation will contribute in bridging my differences with the ACI\" \/><span class=\"wpcf7-list-item-label\">I believe that the mediation will contribute in bridging my differences with the ACI<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"logos-ipovolis[]\" value=\"Because it will help me understand the discussions with the ACI\" \/><span class=\"wpcf7-list-item-label\">Because it will help me understand the discussions with the ACI<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"logos-ipovolis[]\" value=\"A combination of the reasons outlined above\" \/><span class=\"wpcf7-list-item-label\">A combination of the reasons outlined above<\/span><\/label><\/span><\/span><\/span>\n<br>\n<div class=\"uacf7-row\"><div class=\"uacf7-col-12\">\n<label>Briefly outline any other reasons which may prompt you to request mediation:<\/label>  \n<span class=\"wpcf7-form-control-wrap\" data-name=\"alloi-logoi\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"alloi-logoi\"><\/textarea><\/span>\n<\/div><\/div>\n\n<br>\n\t\t\t<p class=\"uacf7-buttons\">\n\t\t\t\t<button class=\"uacf7-prev\"\n\t\t\t\t\tdata-form-id=\"2490\">Previous<\/button>\n\t\t\t\t<button class=\"uacf7-next\"\n\t\t\t\t\tdata-form-id=\"2490\">Next<\/button>\n\t\t\t\t<span class=\"wpcf7-spinner uacf7-ajax-loader\"><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"uacf7-step uacf7-step-2490 step-content\"\n\t\t\tnext-btn-text=\"\" prev-btn-text=\"\">\n\t\t\t\n<br>\n<h2>REQUIRED DOCUMENTS:<\/h2>  \n<span class=\"purple\" style=\"font-weight:800;\">Allowed file types:<\/span> PDF, JPG, JPEG, PNG<br>\n<span class=\"purple\" style=\"font-weight:800;\">Maximum file size:<\/span> up to 1.5MB<br>\n\n<label>\n\n1. Receipt of payment of the fee of twenty euro (\u20ac20) for the submission of the application <span class=\"required\">*<\/span><br>\n<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"fee_payment_proof\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"fee_payment_proof\" \/><\/span>\n<br>\n<label>\n2. Certificate of Incorporation of the Legal Person <span class=\"required\">*<\/span><br>\n<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"eggrafo-sistasis\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"eggrafo-sistasis\" \/><\/span>\n\n<label>\n3a. Authorization from, or decision of, the Board of Directors in relation to the representative <span class=\"required\">*<\/span><br>\n<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"eksousiodotisi-apo-dioikitiko-simvoulio\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"eksousiodotisi-apo-dioikitiko-simvoulio\" \/><\/span>\n\n<label>\n3b. If the legal person is represented by an external advisor (e.g. lawyer), a special Power of Attorney document accompanied by the original authorization \/ retainer <br>\n<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"plireksousio-me-pistopioisi\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"plireksousio-me-pistopioisi\" \/><\/span>\n\n<label>\n4. Copy of Identity Card or passport or alien registration card (ARC) of the representative <span class=\"required\">*<\/span><br>\n<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"antigrafo-tautotitas-diavatiriou\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"antigrafo-tautotitas-diavatiriou\" \/><\/span>\n\n<div class=\"uacf7_conditional nomiko-prosopo\">\n<label>\n5. Audited financial statements or certificate by a member of ICPAC confirming that the annual turnover of the Legal Person does not exceed the amount of \u20ac350.000, in the year preceding that in which the application is submitted <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"pistopioitiko-selk-etaireia\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"pistopioitiko-selk-etaireia\" \/><\/span>\n<\/div>\n\n<div class=\"uacf7_conditional filanthropiko-idrima-somatio\">\n<label>\n5. Audited financial statements or certificate by a member of ICPAC confirming that the annual income of the Charitable Institution or Union or Association of Persons does not exceed the amount of \u20ac250.000 in the year preceding that in which the application is submitted. <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"pistopioitiko-selk-filanthropiko-idrima\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"pistopioitiko-selk-filanthropiko-idrima\" \/><\/span>\n<\/div>\n\n<div class=\"uacf7_conditional katapisteuma-tamio-pronias\">\n<label>\n5. Audited financial statements or certificate by a member of ICPAC confirming that the net assets of the Trust \/ Provident Fund do not exceed the amount of \u20ac250.000 in the year preceding that in which the application is submitted <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"pistopioitiko-selk-katapistevma\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"pistopioitiko-selk-katapistevma\" \/><\/span>\n<\/div>\n\n<label>\n6. The Agreement for the credit facility between the debtor and the authorised institution or the credit purchaser<br>\n<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"simvasi-pistotikis-dieukolinsis\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"simvasi-pistotikis-dieukolinsis\" \/><\/span>\n\n<label>\n7. Statement of additional credit facilities agreements, in the case these are more than one<br>\n<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"katastasi-epimerous-simvasewn\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"katastasi-epimerous-simvasewn\" \/><\/span>\n\n<label>\n8. The proposal for restructuring from the authorized institution or the credit purchaser or the letter of the negative decision from the authorized institution or the credit purchaser\n<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"protasi-anadiarthrosis-epistoli-arnitikis-apofasis\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"protasi-anadiarthrosis-epistoli-arnitikis-apofasis\" \/><\/span>\n\n<label>\n9. The mortgage or collateral assignment over the property for which the credit facility was granted <\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ipothiki-simvasi\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"ipothiki-simvasi\" \/><\/span>\n\n<label>\n10. A certificate issued by the head of the community of the area in which the property is located which proves that the property is the primary residence or business premises <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"vevewsi-koinotarxi\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"vevewsi-koinotarxi\" \/><\/span>\n\n<label>\n11. Appraisal of the primary residence or the business premises, if this exists<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ektimisi-kirias-katoikias\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"ektimisi-kirias-katoikias\" \/><\/span><br>\n\n\n\t\t\t<p class=\"uacf7-buttons\">\n\t\t\t\t<button class=\"uacf7-prev\"\n\t\t\t\t\tdata-form-id=\"2490\">Previous<\/button>\n\t\t\t\t<button class=\"uacf7-next\"\n\t\t\t\t\tdata-form-id=\"2490\">Next<\/button>\n\t\t\t\t<span class=\"wpcf7-spinner uacf7-ajax-loader\"><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"uacf7-step uacf7-step-2490 step-content\"\n\t\t\tnext-btn-text=\"Next\" prev-btn-text=\"\">\n\t\t\t\n<br>\n\n<label>DECLARATION OF CONSENT for the Collection and Processing of Personal Data pursuant to the General Data Protection Regulation (EU) 2016\/679 and Law 125(I)\/2018, as amended and\/or replaced from time to time<\/label>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-754\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-754\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I, the undersigned, consent to and authorize the Financial Commissioner (Ombudsman) to store and process personal data for the purposes of examining\/handling the complaint I submit, with this form. I hereby declare that I have been informed of the \u201cPersonal Data Protection Policy of the Office of the Financial Ombudsman\u201d, regarding the processing of my personal data, my rights and\/or other important information, regarding the security and use of my data and which is posted and available on the website www.financialombudsman.org.cy.<\/span><\/label><\/span><\/span><\/span>\n\n<div class=\"uacf7-row\"><div class=\"uacf7-col-12\"> <label>Full Name <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"plires-onomateponimo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"plires-onomateponimo\"><\/textarea><\/span>\n <\/div><\/div>\n\n<div class=\"uacf7-row\"><div class=\"uacf7-col-12\"> <label>Date <span class=\"required\">*<\/span><\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"sign-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" min=\"2026-04-20\" max=\"2026-04-20\" aria-required=\"true\" aria-invalid=\"false\" value=\"2026-04-20\" type=\"date\" name=\"sign-date\" \/><\/span> <\/div><\/div>\n<br>\n\t\t\t<p class=\"uacf7-buttons\">\n\t\t\t\t<button class=\"uacf7-prev\"\n\t\t\t\t\tdata-form-id=\"2490\">Previous<\/button>\n\t\t\t\t<button class=\"uacf7-next\"\n\t\t\t\t\tdata-form-id=\"2490\">Next<\/button>\n\t\t\t\t<span class=\"wpcf7-spinner uacf7-ajax-loader\"><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t\n<br>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-2329646021\" class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAABiU_uwF4nfXbPEB\" data-theme=\"light\" data-language=\"auto\" data-size=\"normal\" data-retry=\"auto\" data-retry-interval=\"1000\" data-refresh-expired=\"auto\" data-action=\"contact-form-7\" data-appearance=\"always\"><\/div> <script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-cf7-2329646021\"); e&&!e.innerHTML.trim()&&(turnstile.remove(\"#cf-turnstile-cf7-2329646021\"), turnstile.render(\"#cf-turnstile-cf7-2329646021\", {sitekey:\"0x4AAAAAABiU_uwF4nfXbPEB\"})); }, 100); });<\/script> <br class=\"cf-turnstile-br cf-turnstile-br-cf7-2329646021\"> <style>#cf-turnstile-cf7-2329646021 { margin-left: -15px; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\",function(){document.querySelectorAll('.wpcf7-form').forEach(function(e){e.addEventListener('submit',function(){if(document.getElementById('cf-turnstile-cf7-2329646021')){setTimeout(function(){turnstile.reset('#cf-turnstile-cf7-2329646021');},1000)}})})});<\/script> <\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2571,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2576","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/2576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/comments?post=2576"}],"version-history":[{"count":16,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/2576\/revisions"}],"predecessor-version":[{"id":4004,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/2576\/revisions\/4004"}],"up":[{"embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/2571"}],"wp:attachment":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/media?parent=2576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}