{"id":2571,"date":"2025-01-22T15:09:45","date_gmt":"2025-01-22T13:09:45","guid":{"rendered":"https:\/\/financialombudsman.org.cy\/?page_id=2571"},"modified":"2025-05-19T08:13:29","modified_gmt":"2025-05-19T05:13:29","slug":"complaints-submission-and-mediation-requests","status":"publish","type":"page","link":"https:\/\/financialombudsman.org.cy\/en\/complaints-submission-and-mediation-requests\/","title":{"rendered":"Complaints Submission and Mediation Requests"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_single_image image=&#8221;234&#8243; img_size=&#8221;100&#215;109&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center; margin-bottom: 10px;\">Complaint Submission<\/h2>\n<p class=\"purple\" style=\"text-align: center;\"><strong>against Financial Institutions<\/strong><\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/6&#8243;][vc_btn title=&#8221;Natural Persons&#8221; 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margin-bottom: 10px;\">Mediation Request<\/h2>\n<p class=\"purple\" style=\"text-align: center;\"><strong>for restructuring of a credit facility<\/strong><\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/6&#8243;][vc_btn title=&#8221;Natural Persons&#8221; style=&#8221;flat&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Ffinancialombudsman.org.cy%2Fen%2Fsubmission-of-a-mediation-request-for-restructuring-of-credit-facilities-by-natural-persons%2F|title:%CE%A5%CF%80%CE%BF%CE%B2%CE%BF%CE%BB%CE%AE%20%CE%A0%CE%B1%CF%81%CE%B1%CF%80%CF%8C%CE%BD%CE%BF%CF%85%20%CE%B1%CF%80%CF%8C%20%CE%A6%CF%85%CF%83%CE%B9%CE%BA%CE%AC%20%CE%A0%CF%81%CF%8C%CF%83%CF%89%CF%80%CE%B1|&#8221; el_class=&#8221;blue-button&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/6&#8243;][vc_btn title=&#8221;Legal Entities&#8221; style=&#8221;flat&#8221; 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