{"id":1942,"date":"2025-04-01T11:19:22","date_gmt":"2025-04-01T08:19:22","guid":{"rendered":"https:\/\/financialombudsman.org.cy\/?page_id=1942"},"modified":"2025-12-03T08:38:58","modified_gmt":"2025-12-03T06:38:58","slug":"legal-basis-legislation","status":"publish","type":"page","link":"https:\/\/financialombudsman.org.cy\/en\/legal-basis-legislation\/","title":{"rendered":"Legal Basis &#038; Legislation"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]The office of the Financial Commissioner (Ombudsman) was established and operates under the <strong>Law for the Establishment and Operation of the Financial Ombudsman of the Republic of Cyprus of 2010 (84(I)\/2010)<\/strong>, as amended or replaced from time to time.<\/p>\n<p>Since November 2019, the Body is considered an Alternative Dispute Resolution Body.<\/p>\n<p>The Office of the Financial Ombudsman was established in July 2013 and in December 2014 began accepting applications for the appointment of an Ombudsman. In February 2015, the Financial Commissioner began accepting consumer complaints against financial institutions.[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1744290645859{background-color: #EFF0F1 !important;}&#8221;][vc_column][vc_empty_space height=&#8221;80px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"blue\" style=\"text-align: center;\"><strong>LEGISLATIONS<\/strong><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><strong>\u039d. 84(I)\/2010<\/strong><\/h3>\n<h4 style=\"text-align: center;\">The Law for the Establishment and Operation of the Financial Ombudsman of the Republic of Cyprus of 2010<\/h4>\n<p>[\/vc_column_text][vc_btn title=&#8221;Learn more here&#8221; style=&#8221;classic&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fwww.cylaw.org%2Fnomoi%2Fenop%2Fnon-ind%2F2010_1_84%2Ffull.html|target:_blank&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><strong>\u039d. 85(\u0399)\/2017<\/strong><\/h3>\n<h4 style=\"text-align: center;\">The Alternative Dispute Resolution Law<\/h4>\n<p>[\/vc_column_text][vc_btn title=&#8221;Learn more here&#8221; style=&#8221;classic&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fwww.cylaw.org%2Fnomoi%2Fenop%2Fnon-ind%2F2017_1_85%2Ffull.html|target:_blank&#8221;][vc_empty_space height=&#8221;95px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1942","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/1942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/comments?post=1942"}],"version-history":[{"count":9,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/1942\/revisions"}],"predecessor-version":[{"id":4083,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/1942\/revisions\/4083"}],"wp:attachment":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/media?parent=1942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}