{"id":1418,"date":"2025-01-22T15:07:18","date_gmt":"2025-01-22T13:07:18","guid":{"rendered":"https:\/\/financialombudsman.org.cy\/?page_id=1418"},"modified":"2025-10-15T12:07:59","modified_gmt":"2025-10-15T09:07:59","slug":"who-we-are","status":"publish","type":"page","link":"https:\/\/financialombudsman.org.cy\/en\/who-we-are\/","title":{"rendered":"Who We Are"},"content":{"rendered":"

[vc_row full_width=”stretch_row” gap=”20″ content_placement=”middle”][vc_column][vc_column_text css=””]The office of the Financial Commissioner (Ombudsman) was established and operates on the basis of the Law for the Establishment and Operation of the Financial Ombudsman of the Republic of Cyprus of 2010, as amended and\/or replaced from time to time. The Body is a Legal Entity of Public Law and is managed by a nine-member board of directors.<\/p>\n

Since December 2014, the Financial Commissioner has started accepting applications for the appointment of a Mediator, while in February 2015, it also started accepting applications for consumer complaints against financial companies such as banks, credit acquisition companies, investment companies, insurance companies, etc. From November 2019, the Financial Commissioner is considered an Alternative Dispute Resolution Body.<\/p>\n

The current Financial Commissioner is Valentina Georgiadou.[\/vc_column_text][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_section][vc_row full_width=”stretch_row” css=”.vc_custom_1739442027757{background-color: #EFF0F1 !important;}”][vc_column][vc_empty_space height=”80px”][vc_column_text css=””]<\/p>\n

Financial Commissioner<\/h2>\n

VALENTINA GEORGIADOU<\/strong><\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”20″ content_placement=”middle” css=”.vc_custom_1739442946270{background-color: #EFF0F1 !important;}”][vc_column width=”1\/2″][vc_column_text css=””]Ms. Valentina Georgiadou is the Financial Commissioner, since April 2024. Prior to her appointment, she held the position of Deputy Financial Commissioner.[\/vc_column_text][vc_empty_space height=”10px”][vc_btn title=”View CV” style=”flat” css=”” link=”url:https%3A%2F%2Ffinancialombudsman.org.cy%2Fen%2Ffinancial-commissioner%2F” el_class=”blue-button”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”972″ img_size=”full” alignment=”center” css=””][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1739442027757{background-color: #EFF0F1 !important;}”][vc_column][vc_empty_space height=”20px”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1743413307008{border-top-width: 1px !important;background-color: #EFF0F1 !important;border-top-style: solid !important;border-radius: 1px !important;border-color: #DDDDDD !important;}”][vc_column][vc_empty_space height=”70px”][vc_column_text css=””]<\/p>\n

Deputy Financial Commissioner<\/h2>\n

Empty Position<\/strong><\/h3>\n

[\/vc_column_text][vc_empty_space height=”70px”][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=”stretch_row”][vc_column][vc_empty_space height=”100px”][vc_column_text css=””]<\/p>\n

Meet the Board of Directors<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/3″ css=”.vc_custom_1748667741925{margin: 5px !important;background-color: #EFF0F1 !important;border-radius: 20px !important;}”][vc_column_text css=”.vc_custom_1748668989055{margin-bottom: 20px !important;}”]<\/p>\n

Avgi Chrysostomou Lapathioti<\/span>
\nPresident<\/span><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Ministry of Finance Representative<\/span><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1748667882532{margin: 5px !important;background-color: #EFF0F1 !important;border-radius: 20px !important;}”][vc_column_text css=”.vc_custom_1751272160245{margin-bottom: 20px !important;}”]<\/p>\n

Celia Heraclidou<\/span>
\nVice President<\/span><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Ministry of Energy, Commerce & Industry Representative<\/span><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1748667907214{margin: 5px !important;background-color: #EFF0F1 !important;border-radius: 20px !important;}”][vc_column_text css=”.vc_custom_1748669056112{margin-bottom: 20px !important;}”]<\/p>\n

Ioanna Markidou<\/span>
\nMember<\/span><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Ministry of Finance Representative<\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/3″ css=”.vc_custom_1748667741925{margin: 5px !important;background-color: #EFF0F1 !important;border-radius: 20px !important;}”][vc_column_text css=”.vc_custom_1748669219503{margin-bottom: 20px !important;}”]<\/p>\n

Anastasia Stylianidou<\/span>
\nMember<\/span><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Ministry of Energy, Commerce & Industry Representative<\/span><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1748667882532{margin: 5px !important;background-color: #EFF0F1 !important;border-radius: 20px !important;}”][vc_column_text css=”.vc_custom_1748669235981{margin-bottom: 20px !important;}”]<\/p>\n

Michalis Kronides<\/span>
\nMember<\/span><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Banks Representative<\/span><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1748667907214{margin: 5px !important;background-color: #EFF0F1 !important;border-radius: 20px !important;}”][vc_column_text css=”.vc_custom_1751272024294{margin-bottom: 20px !important;}”]<\/p>\n

Liza Solonos<\/span>
\nMember<\/span><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Credit Acquiring Companies and Credit Servicers Representative<\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/3″ css=”.vc_custom_1748667741925{margin: 5px !important;background-color: #EFF0F1 !important;border-radius: 20px !important;}”][vc_column_text css=”.vc_custom_1748669485978{margin-bottom: 20px !important;}”]<\/p>\n

Akis Papachristodoulou<\/span>
\nMember<\/span><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Insurance Companies Representative<\/span><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1748667882532{margin: 5px !important;background-color: #EFF0F1 !important;border-radius: 20px !important;}”][vc_column_text css=”.vc_custom_1748669506901{margin-bottom: 20px !important;}”]<\/p>\n

Andreas Koufkis<\/span>
\nMember<\/span><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Cyprus Investment Firms Representative<\/span><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1748667907214{margin: 5px !important;background-color: #EFF0F1 !important;border-radius: 20px !important;}”][vc_column_text css=”.vc_custom_1748669533978{margin-bottom: 20px !important;}”]<\/p>\n

Loucas Aristodemou<\/span>
\nMember<\/span><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

Consumers Representative
\n<\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column][vc_empty_space height=”50px”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1418","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/1418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/comments?post=1418"}],"version-history":[{"count":31,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/1418\/revisions"}],"predecessor-version":[{"id":3685,"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/pages\/1418\/revisions\/3685"}],"wp:attachment":[{"href":"https:\/\/financialombudsman.org.cy\/en\/wp-json\/wp\/v2\/media?parent=1418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}